03-06-2020 20:38
03-06-2020 20:41
If there's a pencil icon next to the name of the phone, you can change it yourself.
If not then contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
03-06-2020 20:46
03-06-2020 20:50
03-06-2020 20:50
@Kpr wrote:
Hi
Thank you for your reply.
I believe that that just changes the label in the app not the actual device details
You are correct @Kpr
It should update itself, eventually, but if not you will have to ask customer service to do it, although you will probably be told they can't do it. But they can if you get the right person.