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Level 1: Joiner
Posts: 8
Registered: ‎26-03-2018
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Mobile broadband in Portugal with iPads

Hi,

 

My wife is taking our kids to Portugal for the Easter holidays. They will be taking their iPads with them but the iPads are wifi only. In the past I have tried using my iPhone as a hotspot but while this works in the UK it would not work in Portugal. I assumed this a restriction from the carrier in Portugal.

 

I am thinking of buying one of the mobile broadband devices (pocket hotspot) from O2 but I am concerned that when my wife gets out there it will not work. Is there a way to check up front whether it will work?

 

An alternative would be for my wife to buy an equivelent device out in Portugal but as she is not that technical I am not sure if she will be able to set it up.

 

Thanks

Andy

Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Mobile broadband in Portugal with iPads

O2's mbb devices won't work abroad. The data can only be used in the UK.
Since the roaming rules changed, however, you can now use your phone as a mobile hotspot, but you are limited to the amount of data you have normally on your UK allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 8
Registered: ‎26-03-2018

Re: Mobile broadband in Portugal with iPads

Hi,

 

Thanks for letting me know. I was in portugal last summer and it would not work with my iPhone at that time. My son's iPad connected to the hotspot on my iPhone but any attempt to access the internet from the iPad would not work. Back in the UK I it works fine which is why I assumed it was an issue with the carrier.

 

Thanks

Andy

Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Mobile broadband in Portugal with iPads

Actual performance will vary with the speeds of download you get and O2 do state that traffic management will be utilised for streaming services so you won't get the best experience from it, but other than a local sim or seeking out wifi hotspots, there are very few alternatives.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,581
Topics: 767
Registered: ‎14-01-2013

Re: Mobile broadband in Portugal with iPads

@AndyColemanThree have mobile broadband plans which can be used abroad with tablets etc.

One word of advice, set it up before you go to ensure the sim is activated.

 

 

*The Game Is On*

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Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Mobile broadband in Portugal with iPads

Every other network has mbb tariffs that can be used abroad except O2, hence I would never consider taking one from O2 and why my tablet runs on Three UK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,581
Topics: 767
Registered: ‎14-01-2013

Re: Mobile broadband in Portugal with iPads

Yes it's ridiculous. O2 are missing a trick here (another one)  and are sadly falling behind other networks.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Mobile broadband in Portugal with iPads

Shouldn't come as any surprise these days....
I'm not even sure how they get away with it as you can't "roam like at home" due to the restriction which contravenes the EU directive.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 8
Registered: ‎26-03-2018

Re: Mobile broadband in Portugal with iPads

Thanks to both of you for the advise. I will look into what three have to offer.

 

Andy