cancel
Showing results for 
Search instead for 
Did you mean: 

Missing voicemail messages after O2 sim swap from iPhone 4 to 5

Anonymous
Not applicable

I've just been given an iPhone 5 and so swapped sims with my iPhone 4 and transferred all the data using iTunes back-up. Unfortunately only about 10 recent voicemail messages have transferred, whereas those on my iPhone 4 (all still there) go back to 2012, just before my husband became seriously ill. I then tried to restore them via iCloud backup, with exactly the same results. What can I do to retrieve them? If v/m messages can't be transferred, why isn't there a warning? Needless to say I've rung O2, the carrier, today, with no success. All suggestions gratefully received.

Message 1 of 12
4,984 Views
11 REPLIES 11

Anonymous
Not applicable
So why weren't my voicemail messages? And how should I have known they wouldn't be?
Message 11 of 12
912 Views

Anonymous
Not applicable
They are stored on the network server & it seens that they have a limited time factor before deletion like text messages years ago did
Message 12 of 12
904 Views