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Visual voicemail text messages

RichK
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Hi.

Every day I get a numerous texts from O2 saying I've switched on Visual Voicemail. How do I stop these texts please? 

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MI5
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@RichK 

You must have visual voicemail turned on in your settings.

You need to turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RafaC
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Hey @RichK did you manage to sort it out?

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MichaelLondonUK
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I'm also getting these messages. I used to only get one every time my phone restarted but a few days ago something changed and now the messages occur multiple times per day.

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madasaf1sh
Level 76: Forum Legend
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@RichK 

 

It seems to be a bug in Android, and the communication it is sending to o2, which triggers the text message saying you have switched on voicemail.. 

Did your phone do any updates recently?

 

It might be worth reporting to Google / Android https://support.google.com/android/?hl=en#topic=7313011 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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It appears to reset vvm to on when the phone is rebooted.

Go into your dialler settings and turn it off @MichaelLondonUK 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MichaelLondonUK
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I went to the 'phone' (calls) app, then 'settings' and it appears that visual voicemail setup had not been completed (although it had the correct number and service provider settings). I've switched off visual voicemail and the messages appear to have stopped. Thanks for the help!

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MI5
Level 94: Supreme
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An unsupported phone I guess @MichaelLondonUK 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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