Solved: downloading O2 app onto my phone

norm86 · ‎10-01-2023

I have recently joined O2 and tried to download the app onto my phone. My phone is telling me myO2 app is not available in my area (Manchester)

MI5 · ‎10-01-2023

@norm86

It's more likely the phone is set to the wrong region.

Check here https://support.google.com/googleplay/answer/7431675?hl=en

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-01-2023

@norm86

It's more likely the phone is set to the wrong region.

Check here https://support.google.com/googleplay/answer/7431675?hl=en

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎11-01-2023

Hey @norm86, were you able to sort it out?

norm86 · ‎11-01-2023

Thanks very much. My phone was set to the wrong region Now all sorted

MI5 · ‎11-01-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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