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Missed calls

Anonymous
Not applicable

on ‎06-05-2014 22:15

on ‎06-05-2014 22:15

Really irritating, my friends call, it says 'not available' or just 'beeps' but if they try again straight away the call goes through!! I have loads of missed calls that it haven't missed and the numbers next to the 'missed call' on my call list. I use this phone for my business so clearly missing calls. I have tried the network section - switching from manual to automatic but hasn't made any difference :((((((
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Anonymous
Not applicable

‎06-05-2014 22:31 - edited ‎06-05-2014 22:39

‎06-05-2014 22:31 - edited ‎06-05-2014 22:39

Hi @Anonymous check your do not disturb settings I think it's under privacy it sounds like that's switched on that would cause the problem you describe
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎06-05-2014 22:35

on ‎06-05-2014 22:35

If DND is on you will have a moon symbol on the notification bar.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

‎07-05-2014 06:48 - edited ‎07-05-2014 07:02

‎07-05-2014 06:48 - edited ‎07-05-2014 07:02

Are you not getting any calls to your iPhone ?

You may also want to check your blocked list just in case you have added them accidentally.

Apple link http://support.apple.com/kb/ht5845

If all looks ok regarding what's been advised then as a last resort you could use the reset.

Settings ~ General ~ Reset ~ Reset All Settings.

Check with O2 Cs your account is ok.

An Apple Genius Bar would run a diagnostic on it if required.

Appointment Link http://concierge.apple.com/reservation/gb/en/techsupport/
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎07-05-2014 08:30

on ‎07-05-2014 08:30

1st call failing then immediately after 2nd call connecting is DND (from the OP)......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

‎07-05-2014 08:41 - edited ‎07-05-2014 08:55

‎07-05-2014 08:41 - edited ‎07-05-2014 08:55

It sure is the symptoms are exactly that wink
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Anonymous
Not applicable
In response to Anonymous

on ‎07-05-2014 08:55

on ‎07-05-2014 08:55

MI5 said "1st call failing then immediately after 2nd call connecting is DND (from the OP)......"

Thanks MI5 for pointing out the bit I missed in a non condescending way.

I appreciate that. Thank you. slight_smile

My tired old eyes on a morning.

Apologies OP.
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