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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9623 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383298 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to send text messages

I've just bought a iphone 5s on pay as you go from apple ( a unlocked phone, but I'll be with O2)I did the transfer to keep my old number and change it to the new Sim which worked fine, I then used my back up to get all my things back on the phone, b...

Anonymous by Not applicable
  • 19631 Views
  • 8 replies
  • 0 kudos

Resolved! http://www.o2.co.uk/m/ ARGH

HiI mostly recieve a text to log into http://www.o2.co.uk/m/ for picture messages from non iphones but recently I have been recieving these from iphones! I have been onto O2 gurus, they checked my MMS settings and these are fine. They told me that yo...

Anonymous by Not applicable
  • 2843 Views
  • 3 replies
  • 0 kudos

Resolved! Sent e mails disappear on my I Phone 4

Up to recently I sent e mails on my i Phone 4 using o2 mail with POP. Now it is no longer available I have reset it to send using my bt openworld account. It only seems to set up in IMAP.Now after I have sent an e mail the e mail disappears from the ...

Anonymous by Not applicable
  • 2640 Views
  • 3 replies
  • 0 kudos

Resolved! No Service.

From about 5pm today I have had no service instead of signal on my iPhone 5s 02 PAYG phone. Done all resets including restoring in iTunes removed sim etc. still no service. I am in Liverpool city centre. Anyone else having problems today!?

Anonymous by Not applicable
  • 4736 Views
  • 31 replies
  • 0 kudos

Resolved! Help Needed

Just spent a really unhelpful hour with the O2 "Gurus" who were no help at all. I'll not name and shame however. My problem is this I sent their online unlocking form to them two weeks ago. No response. As my new SIM arrived today and my O2 service c...

Anonymous by Not applicable
  • 2984 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone refresh warranty

Hi all. Got my iPhone 5 last June on refresh. The screen has started working itself loose in the corner (not damaged from a drop or anything).O2s website says that for iPhone 5 warranty issues to go to the cpw. Is that right?Do cpw do a straight swap...

Anonymous by Not applicable
  • 2673 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone 5 Lost abroad with Mobile roaming data switched off

Hi everyone, I am on holiday and have lost my phone; The last battery reading was roughly was 8% only. This morning i just couldnt track my iphone. Worse is that I have switched my roaming data and location help. Ive tried find my phone app with no j...

Anonymous by Not applicable
  • 3314 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 5s and visual voicemail

I have all the settings correctidata.o2.co.ukvertigopassword i have activated voicemail "1750"but i cant get it to work on this 5sit lets me click set up now.i choose the default greetingthen it hangs at "setting up voicemail" any ideas?!

Anonymous by Not applicable
  • 6245 Views
  • 15 replies
  • 0 kudos

Resolved! Personal Hotspot

Hi,I just got a new iPhone 5C on Pay and Go. I need to set up the Personal Hotspot on it but it's not on the phone.What do I need to do to find it and set it up?

DF12 by Level 1: Joiner
  • 15067 Views
  • 13 replies
  • 0 kudos