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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9623 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383298 Views
  • 4 replies
  • 0 kudos

Resolved! Personal Hotspot

Hi,I just got a new iPhone 5C on Pay and Go. I need to set up the Personal Hotspot on it but it's not on the phone.What do I need to do to find it and set it up?

DF12 by Level 1: Joiner
  • 15067 Views
  • 13 replies
  • 0 kudos

Iphone 5s - can't play BBC iplayer downloads

I've just upgraded from a 4s to a 5s. Previously on the 4s I could download a program on BBC Iplayer when connected to wifi and then watch it back at my leisure. Now on the 5s I can download the program in iplayer but when I go to play it it buffers ...

Anonymous by Not applicable
  • 4004 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Tracks - multiple devices

Does anyone know if it is possible to use the same account on multiple devices? I have it on my iphone but also want it on my ipad and or iPod - would I have to pay multiple times? Thanks in advance.

Anonymous by Not applicable
  • 3310 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 5c&5s unlocking

It has been around 6months since the iPhone 5c&5s were released, however they still aren't unlocking these phones yet. Any idea on when they will start unlocking the iPhone 5c&5s?

Anonymous by Not applicable
  • 3696 Views
  • 10 replies
  • 0 kudos

Unable to make a call

Since the iOS 7.1 update, my phone has randomly been playing up.Occasionally when I try to make a call, it comes up call failed even though I have a full signal and sometimes a 3G or 4G signal. When this happens my phone doesn't respond whenever I tr...

gemz4the1 by Level 23: Casual Specs
  • 4067 Views
  • 21 replies
  • 0 kudos

Resolved! Missing calls

My iPhone 5 keeps missing calls. People tell me they call & it goes straight to answer phone even though I have full service. If people ring, a second time straight away, it connects with no problem. Any ideas?Jo

Anonymous by Not applicable
  • 2868 Views
  • 9 replies
  • 0 kudos

Resolved! Bad service

I am extremely disappointed with O2 so-called "service". If I worked within this company I would be very embarrassed to find out that I have an iPhone with O2 which only gets a few bars of signal and no 3G in my house, while I have an iPad in the sam...

Anonymous by Not applicable
  • 3084 Views
  • 9 replies
  • 0 kudos

Resolved! Problem with sending Texts in the UK to multiple recipients,

I have recently upgraded from my trusty iPhone 3GS to an iPhone 5 with iOS7.1.The phone is locked to the UK O2 Network.When abroad multiple recipient text could be sent incurring a European Text Message Cost of 6p per recipient. So far so good. Idid ...

Anonymous by Not applicable
  • 3711 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone blue and white stripes on screen

HiSwitched on phone after charging it, no apple logo appeared just blue and white stripes on screen, have fully restarted, but still the same....any advice?

Anonymous by Not applicable
  • 3164 Views
  • 1 replies
  • 0 kudos