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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9623 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383309 Views
  • 4 replies
  • 0 kudos

Resolved! Touchscreen on iPhone 4s

I have dropped my iPhone and it seems that the bottom half of the touch screen isn't working so I can't pick up texts and emails get the keyboard up. Does this mean I need a new screen fitted?

Anonymous by Not applicable
  • 2783 Views
  • 8 replies
  • 0 kudos

Resolved! Using my O2 sim in a different phone

Just bought the HTC One (m7) and have put my pay monthly iphone 4 sim into this which allows me to use text, calls & wifi but not wap or mms. On my O2 account it has detected the HTC One but the link to get the setting is to change over says page not...

lampard77 by Level 1: Joiner
  • 2241 Views
  • 1 replies
  • 0 kudos

Resolved! How to avoid visual voicemail when abroad?

Odd problem perhaps. I've had a sim for lIfe with O2 for many years and have been really impressed with them. I'm planning to move my business number over to O2 from T-Mobile later in the year. In the meantime I've signed up my son and wife to a sim ...

Resolved! Managed to brick iPhone

I've been a bit of a prat. I tried to change my Apple ID on Tuesday but something went wrong and it got corrupted. Earlier today I decided to rest my iPhone 5 it did reset BUT it required the Apple ID and Password that got corrupted it's now a brick ...

Kevin1966 by Level 1: Joiner
  • 4225 Views
  • 10 replies
  • 0 kudos

Resolved! Sim swap

Started sim swap at 7pm last night and my old phone dies. As of9am this morning my new phone is also dead too. O2 customer service just say it can take up to 24 hours but I do not expect to be without any phone at all for up to another 12 hours. This...

Anonymous by Not applicable
  • 3131 Views
  • 10 replies
  • 0 kudos

Resolved! iPhone 5 camera problem

Hi everyone, I have an iPhone 5 and when I go onto the camera on SnapChat, there are sometimes red lines which are blurry. Does anyone know why? It doesn't happen all the time and if I swap cameras it works again. Many thanks in advance.

Anonymous by Not applicable
  • 2881 Views
  • 8 replies
  • 0 kudos

Resolved! Hot spot

I am trying to use my iphone 5 to make a hot spot with my mac. But it's saying "to enable hotspot log into O2"Do I need a different tariff as I am on simplicity at the moment?Thank you

Anonymous by Not applicable
  • 5129 Views
  • 23 replies
  • 0 kudos

My iPad Mini - Retina Review.

My iPad Mini Retina Review. I have thought about buying a tablet / phablet for a while now and with the recent awesome competition for three new O2 Community Forum members to win the Google Nexus 7, this started me thinking again. After looking at ma...

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Anonymous by Not applicable
  • 8641 Views
  • 9 replies
  • 4 kudos

Resolved! Advice on upgrade please?

Hi, i recieved a call early last week from who i thought was O2 to discuss my upgrade which is due on the 30th, i went through everything to set up my upgrade including my payment details etc etc and was being offered the same deal which i had seen o...

Anonymous by Not applicable
  • 8141 Views
  • 57 replies
  • 0 kudos

Resolved! Unable to unlock my O2 locked iphone 4s

Hi I used to have pay monthly contract with o2 since 2005. Last time I was on contract was using iphone 4s. This contract ended in September 2012 and I disconnected the contract due to relocation. But my iPhone 4s was not unlocked. I tried to raise u...

Anonymous by Not applicable
  • 3884 Views
  • 9 replies
  • 0 kudos