![](/skins/images/AFA7B21BF1551CA14491954935430E51/responsive_peak/images/icon_anonymous_message.png)
on 04-08-2017 07:56
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-08-2017 07:56
Hi all,
In the process of moving house and have mislaid my iPhone 5S - been 48hrs now without it. I don't want to report it stolen as I'm 99% certain its in the house or car. I haven't signed up to Find my Phone. what should I do?
Do o2 have a location service although I suspect the battery has discharged by now? Can I getr them to see if calls have been made? - it is password protected.
I may not respond immediately as spare phone doesnt have internet.
Many thanks
Peter
Solved! Go to Solution.
Accepted Solutions
- 128760 Posts
- 836 Topics
- 7600 Solutions
04-08-2017 08:16 - edited 04-08-2017 08:19
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
04-08-2017 08:16 - edited 04-08-2017 08:19
Hi @Anonymous In any case of lost or stolen devices you do have to report them asap to O2 and they will block the phone ...
Follow this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/bc-p/1023990#M54
If it has been picked up by someone, you will be charged for the usage. If insured you need to report it to the insurers...It's a matter of some urgency.
If you do eventually find it, then a call to O2 will remove the bar from the phone
Veritas Numquam Perit
- 128760 Posts
- 836 Topics
- 7600 Solutions
04-08-2017 08:16 - edited 04-08-2017 08:19
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
04-08-2017 08:16 - edited 04-08-2017 08:19
Hi @Anonymous In any case of lost or stolen devices you do have to report them asap to O2 and they will block the phone ...
Follow this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/bc-p/1023990#M54
If it has been picked up by someone, you will be charged for the usage. If insured you need to report it to the insurers...It's a matter of some urgency.
If you do eventually find it, then a call to O2 will remove the bar from the phone
Veritas Numquam Perit
- 152306 Posts
- 651 Topics
- 29055 Solutions
on 04-08-2017 08:46
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-08-2017 08:46
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 07-08-2017 16:25
Hey @Anonymous sorry to hear you lost your phone in the move! Did you end up finding it??
![](/skins/images/AFA7B21BF1551CA14491954935430E51/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/AFA7B21BF1551CA14491954935430E51/responsive_peak/images/icon_anonymous_message.png)