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Lost phone

Anonymous
Not applicable
Hello has anyone got a contact number for this company my wife has lost her phone and I can not see a number on her account
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MI5
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Help here, stay on the line until the end of the recording https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Help here, stay on the line until the end of the recording https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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http://www.o2.co.uk/contactus

When you call stay on the line until the end of the introductions and options. Los and stolen is the very last option and it's 24 hours

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Cleoriff
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If the phone is insured then you must inform them. Also it would be an idea to report to the police. They will give you a crime reference number which you will need for any claim...Best of luck @Anonymous

Veritas Numquam Perit

Girl in a jacket
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Marjo
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Hello @Anonymous welcome to our forum! Sorry to hear that your wife has lost her phone. worried Please do follow the advice given above. It would also be lovely to hear how you're getting on?

 

Thanks guys for helping out @MI5@jonsie@Cleoriff! slight_smile

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