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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441762 Views
  • 4 replies
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Iphone Fingerprint recognition

My IPhone 6s no longer recognises my fingerprint for easy unlocking of the phone.I was going to set up Apple Pay but that is also fingerprint!I tried deleting the fingerprints, but it won't recognise anything to re-add them.Any suggestions before I t...

Anonymous by Not applicable
  • 2484 Views
  • 4 replies
  • 1 kudos

Resolved! roaming data

Hi, I went to Australia I noticed they want £5 a day roaming!I turned off roaming and Data on my phone When I got back I had charges of 4.99 per day for the 14 days I was away.I only used the wifi in my flat did not go on internet when outside and I ...

Anonymous by Not applicable
  • 3020 Views
  • 4 replies
  • 2 kudos

Resolved! my IMEI number for my device

I need the IMEI number for my device but the one that comes up on the MyO2 part of my accountwith you is for the old iphone 5c and as im making a claim with my insurance for my 6S water damagedphone i need the new number. I havent got the original bo...

Anonymous by Not applicable
  • 6239 Views
  • 12 replies
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Apple Keynote 2017

It's official. iOS 11 & the new iPhone are expected to debut on the 12th September https://www.apple.com/apple-events/september-2017/

Anonymous by Not applicable
  • 3726 Views
  • 15 replies
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Resolved! Got the wrong iPhone colour delivered TWICE

HiSo I ordered a refurb iPhone 7 Plus in Silver through my sister's o2 account (she kindly allowed me to use hers for the contract). I received my package the next morning and was surprised to see that the delivered iPhone is Black and not Silver. No...

Anonymous by Not applicable
  • 2634 Views
  • 3 replies
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Resolved! iphone SE and 4G

My 6 month old iphone SE is not able to get on the internet via safari. It seems to pick up whats app, news story feeds etc but I cannot search on safari. It just says my phone is not connected to the internet, this is when the display shows 4G. Anyo...

Anonymous by Not applicable
  • 2791 Views
  • 4 replies
  • 0 kudos

Resolved! Ordering a smaller sim card for iphone upgrade

Hi I've just upgraded from an iphone 4s to a iphone 5SE but when I went to swap the sim card it was a different size! I'm sur there is a simple way to get a new sim and then transfer the details across but I can't seem to find it on the website (no s...

Anonymous by Not applicable
  • 3948 Views
  • 10 replies
  • 1 kudos