on 20-09-2017 16:50
I contacted O2 with regards to unlocking my iPhone 6 Plus for it to be used with a Vodafone Simcard.
I had been advised that a text and email will arrive in 3 days, and after that for me to insert the vodafone sim card into the iPhone and to start iTunes.
However, I haven't recieved any emails or texts regarding this, and also now my O2 sim card has been de-activated so I am not able to recieve a text message.
I would appreciate any help on this matter as I currently cannot use my phone.
Solved! Go to Solution.
on 20-09-2017 16:56
Hi @Anonymous Info here on unlocking https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131
However if you are having issues then you need to ring O2 customer services, borrow a phone or use a landline...https://www.o2.co.uk/contactus
By the way have you tried it with another sim to see if it is actually unlocked ?
on 20-09-2017 18:10
Once Apple have processed the request you just insert a new sim and away you go.
It may be unlocked before you receive notification too so just hang on if not already done.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 21-09-2017 13:06
Hello @Anonymous! Happy Thursday! Have you tried the new SIM card yet in case it started working already? Please do let us know your progress.
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