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Live Chat

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Anonymous
Not applicable

on ‎24-03-2017 16:08

on ‎24-03-2017 16:08

Hi

Anyone know why the live chat area of the site isn't working today?

 

I have a new phone through Mobiles.co.uk but still with O2 and want to work out how to transfer my number as it's the same provider.  Do I need to go through the PAC rigamarole or can it be smoothly transferred?

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MI5
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on ‎24-03-2017 16:16

on ‎24-03-2017 16:16

You need to call on 202, no need for a PAC, but it can't be done online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎24-03-2017 16:16

on ‎24-03-2017 16:16

You need to call on 202, no need for a PAC, but it can't be done online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎24-03-2017 17:07

on ‎24-03-2017 17:07

Thanks M15.  That's really helpful.

 

cheers

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MI5
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on ‎24-03-2017 17:11

on ‎24-03-2017 17:11

Shouldn't be any problem at all mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎24-03-2017 20:24

on ‎24-03-2017 20:24

hi

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Anonymous
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on ‎24-03-2017 20:25

on ‎24-03-2017 20:25

hi i need your help
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Anonymous
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on ‎24-03-2017 20:27 - last edited on ‎25-03-2017 12:18 by Moderator

on ‎24-03-2017 20:27 - last edited on ‎25-03-2017 12:18 by Moderator

can you call me because i a problem with my line and i need you to help me with it

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MI5
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on ‎24-03-2017 20:41

on ‎24-03-2017 20:41

This isn't live chat.
Look on this link here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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