Solved: Re: Live Chat

Anonymous · ‎24-03-2017

Hi

Anyone know why the live chat area of the site isn't working today?

I have a new phone through Mobiles.co.uk but still with O2 and want to work out how to transfer my number as it's the same provider. Do I need to go through the PAC rigamarole or can it be smoothly transferred?

MI5 · ‎24-03-2017

You need to call on 202, no need for a PAC, but it can't be done online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-03-2017

You need to call on 202, no need for a PAC, but it can't be done online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-03-2017

Thanks M15. That's really helpful.

cheers

MI5 · ‎24-03-2017

Shouldn't be any problem at all mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-03-2017

hi

Anonymous · ‎24-03-2017

hi i need your help

Anonymous · ‎24-03-2017

can you call me because i a problem with my line and i need you to help me with it

MI5 · ‎24-03-2017

This isn't live chat.
Look on this link here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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