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Anonymous
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Accepted Solution

Live Chat

Hi

Anyone know why the live chat area of the site isn't working today?

 

I have a new phone through Mobiles.co.uk but still with O2 and want to work out how to transfer my number as it's the same provider.  Do I need to go through the PAC rigamarole or can it be smoothly transferred?

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Posts: 100,611
Topics: 547
Solutions: 12,796
Registered: ‎04-04-2012

Re: Live Chat

You need to call on 202, no need for a PAC, but it can't be done online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Live Chat

Thanks M15.  That's really helpful.

 

cheers

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Posts: 100,611
Topics: 547
Solutions: 12,796
Registered: ‎04-04-2012

Re: Live Chat

Shouldn't be any problem at all mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Live Chat

hi

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Anonymous
Posts: 0

Re: Live Chat

hi i need your help
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Anonymous
Posts: 0

Re: Live Chat

[ Edited ]

can you call me because i a problem with my line and i need you to help me with it

Highlighted
Posts: 100,611
Topics: 547
Solutions: 12,796
Registered: ‎04-04-2012

Re: Live Chat

This isn't live chat.
Look on this link here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)