Solved: Re: Live Chat closed down?

Anonymous · ‎12-12-2017

Has O2 live chat closed down? Been trying to get some advice as I want to upgrade my phone for 3 days now and no replies after an automated answer? Sat there for almost half an hour and nothing?

MI5 · ‎12-12-2017

Not as far as we know, but it does seem busy at the moment.
Is the question something we can help with?
You can also try calling although early morning is best time to call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-12-2017

Not as far as we know, but it does seem busy at the moment.
Is the question something we can help with?
You can also try calling although early morning is best time to call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎12-12-2017

It is showing as Busy so I would give up on live chat @Anonymous

Try ringing from the link above

Veritas Numquam Perit

O2

Live Chat closed down?

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing

Upgrade

MultiSave/Loyalty Offer - Apple Watch