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Iphone 5 stolen

Anonymous
Not applicable

Hello I have recently had my iphone 5 stolen in Egypt and need to change the number over to a new sim card, how do I do this as I have no credit to call o2

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MI5
Level 94: Supreme
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Contact O2 immediately on live chat http://www.o2.co.uk/contactus
They will also put a block on the phone making it useless to whoever stole it.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144516 Posts
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Registered:
Contact O2 immediately on live chat http://www.o2.co.uk/contactus
They will also put a block on the phone making it useless to whoever stole it.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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perksie
Level 69: Guiding Light
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Registered:

MI5 is right, the thief could run up a large bill until your sim is cancelled.

 

Good luck, what an awful thing to happen.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Toby
Former Staff
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Sorry to hear about this Leah!

Please follow MI5's advice and let us know know how you get on.
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Anonymous
Not applicable

If you used your iphone for banking, e bay, paypal etc and your passwords were left in or left any personal notes, then in the interest of security change those passwords.

 

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