
on 27-07-2013 13:09
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-07-2013 13:09
I've had my iphone 4s just under a year and all of a sudden the lock screen has stopped working. It's unresponsive when I press it, won't lock or unlock and occassionally the phone locks/ acts like the lock button has been pressed spontaneously. Is this something that O2 can deal with or should it be brought up with Apple?
Any thanks greatly appreciated.
Solved! Go to Solution.
Accepted Solutions
- 16458 Posts
- 313 Topics
- 1316 Solutions
27-07-2013 15:05 - edited 27-07-2013 15:09
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
27-07-2013 15:05 - edited 27-07-2013 15:09
all info here http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone
book appointment http://www.apple.com/uk/retail/geniusbar/
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 27-07-2013 14:21
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-07-2013 14:21
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-07-2013 14:57
Do you know if there's any charge applied by Apple or is it a straight forward exchange?
- 16458 Posts
- 313 Topics
- 1316 Solutions
27-07-2013 15:05 - edited 27-07-2013 15:09
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
27-07-2013 15:05 - edited 27-07-2013 15:09
all info here http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone
book appointment http://www.apple.com/uk/retail/geniusbar/
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-07-2013 15:28
Thank you very much for all the info. I was digging but I certainly would never have found that page.
It's still under Apple warranty so they should be able to just replace it and I can get that done on Wednesday.
Thanks again for all your help.
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 27-07-2013 16:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-07-2013 16:51
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

