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Internet not working abroad

Anonymous
Not applicable
I am in O2 Travel & always use internet abroad. Since arriving in Slovakia yesterday the internet hasn't worked at all even though it says 3g at the top of my phone. I am using the o2 SK network. Every time I try to select another network it says "no service". I have reset the networks, switched my phone off & on, switched on data roaming & selected 2g, 3g, 4g. Nothing works. This is frustating because I have to leave my hotel for an event soon & last night I got cut off from the chat with 3 different agents without it being resolved.
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Cleoriff
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Excellent news @Dianyi. Remember to change it back when you return to the UK. 👍

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Dianyi
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Thank you. I wonder why these sophisticated changes to the APN are necessary...

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Cleoriff
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Always been the way with O2 @Dianyi ...particularly if you have an iPhone.

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Message 23 of 23
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