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1 ACCEPTED SOLUTION
Accepted Solutions
- 144335 Posts
- 634 Topics
- 27666 Solutions
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
Insurance help here https://www.o2.co.uk/help/digital-services/o2-insurance
and if tablets are lost or stolen, you should report them to O2 also Guide: Lost or Stolen O2 Device? - How to Report it
- 144335 Posts
- 634 Topics
- 27666 Solutions
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
Insurance help here https://www.o2.co.uk/help/digital-services/o2-insurance
and if tablets are lost or stolen, you should report them to O2 also Guide: Lost or Stolen O2 Device? - How to Report it
