HELP! iPhone 5 Unlatching request rejected?

[Anonymous]

Hi,

I have been trying to unlock my iPhone 5 using the online form. The first time the request was rejected as my new SIM Card had barely been used. I realised this and made a few calls/texts/web... it is now showing in my 02 account as attached to my Mobile number.

However, immediately after receiving the rejection e-mail I filled out the form again to be rejected again (and again 24 hours later), but this time with the following message 2x:

"

** THIS IS AN AUTOMATED MESSAGE **

Hi,

This iPhone unlatching request has been rejected as there are multiple
unlock requests received.

Thank you,

O2 Customer Service

"

How long must I have to wait before I am able to re-apply for the unlock?

Any help would be greatly appreciated.

Regards

[MI5]

Live chat strikes again - Until O2 realise they are useless there will always be a job for us

[Anonymous]

Sorry for the late reply... But it was all sorted over the phone.

If anyone has the same problem in the future... Please don't bother with the people on WebChat and just call O2.

[Cleoriff]

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@Anonymous wrote:
Sorry for the late reply... But it was all sorted over the phone.

If anyone has the same problem in the future... Please don't bother with the people on WebChat and just call O2.

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Live chat certainly failed to sort out your simple problem @Anonymous...thanks for your feedback and glad it's sorted

[MI5]

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@Anonymous wrote:
Please don't bother with the people on WebChat and just call O2.

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The very same advice we always give too

[jonsie]

Love live chat, yet another fail for a simple request.