cancel
Showing results for 
Search instead for 
Did you mean: 

Unfreeze (MCK) code

JollyZolly
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I have requested a network unlock ('unlatching') code for my Samsung S6. It didn't seem to work as it just gives me the 'SIM Network Unlock Request Unsuccessful'. The phone is second hand so I don't know if it's been locked permanently (definitely not blacklisted, also it does work with an O2 sim).

 

Would it be possible to provide me with an unfreeze (MCK) code?

 

Thanks in advance

Message 1 of 8
2,716 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 129479 Posts
  • 837 Topics
  • 7605 Solutions
Registered:

@JollyZolly 

I'll ask our community manager to help you. @Martin-O2 are you able to assist @JollyZolly?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
2,713 Views

JollyZolly
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Sorry but I need to bump this one. Any chance I could get some help with this please?

Message 3 of 8
2,634 Views

Cleoriff
  • 129479 Posts
  • 837 Topics
  • 7605 Solutions
Registered:

@JollyZolly wrote:

Sorry but I need to bump this one. Any chance I could get some help with this please?


I'll tag our managers again @JollyZolly. @Martin-O2 @RafaC can you help please?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
2,633 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Thanks for the tag @Cleoriff 

@JollyZolly I will message you privately to get more info.

Message 5 of 8
2,624 Views

Cleoriff
Level 94: Supreme
  • 129479 Posts
  • 837 Topics
  • 7605 Solutions
Registered:

Thanks @RafaC x

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
2,622 Views

JollyZolly
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Problem solved! Many thanks to the lovely folks at the O2 Community forum!

Message 7 of 8
2,496 Views

Cleoriff
  • 129479 Posts
  • 837 Topics
  • 7605 Solutions
Registered:

Excellent news @JollyZolly 👍

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
2,490 Views