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Going to answer phone before ringing

Anonymous
Not applicable
I keep missing calls because when people call me my phone goes to answer phone without ringing I have even got someone to phone me while I have phone in my hand on ring!!! Have tried **61*901*11*30# to lengthen ring time but this has not helped . Any clues please ....?.....??? iPhone 5
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adamtemp64
Level 66: Unequalled
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Registered:

Is the call divert icon displayed at the top of your iphone? http://support.apple.com/kb/TS2795

 

You could have the full divert all set

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

If voicemail is not a deal breaker then perhaps turn it off by dialing 1760.

 

 

Message 2 of 9
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Anonymous
Not applicable
When you say the phone is not ringing do you mean at all or not for very long
Message 3 of 9
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Is the call divert icon displayed at the top of your iphone? http://support.apple.com/kb/TS2795

 

You could have the full divert all set

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 9
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Anonymous
Not applicable

@Anonymous wrote:
I keep missing calls because when people call me my phone goes to answer phone without ringing I have even got someone to phone me while I have phone in my hand on ring!!! Have tried **61*901*11*30# to lengthen ring time but this has not helped . Any clues please ....?.....??? iPhone 5

Damien they are saying no ringing at all.

Message 5 of 9
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Anonymous
Not applicable
Ok understood then I can't see turning off voicemail making any difference as Adam has suggested I would say its on divert
Message 6 of 9
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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  • 1316 Solutions
Registered:

info on all o2 short code diverts and how to turn off if it is not the apple one http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 9
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Anonymous
Not applicable

@Anonymous wrote:
Ok understood then I can't see turning off voicemail making any difference as Adam has suggested I would say its on divert

Suggesting turning off voicemail and checking  again was to remove that as part of the problem.

 

Ie: If the OP turns off voicemail and it continues then its time to look at another avenue.

 

Process of elimination.

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Anonymous
Not applicable
Understood
Message 9 of 9
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