Going to answer phone before ringing

[Anonymous]

I keep missing calls because when people call me my phone goes to answer phone without ringing I have even got someone to phone me while I have phone in my hand on ring!!! Have tried **61*901*11*30# to lengthen ring time but this has not helped . Any clues please ....?.....??? iPhone 5

[Anonymous]

If voicemail is not a deal breaker then perhaps turn it off by dialing 1760.

[Anonymous]

When you say the phone is not ringing do you mean at all or not for very long

[adamtemp64 · Accepted solution]

Is the call divert icon displayed at the top of your iphone? http://support.apple.com/kb/TS2795

You could have the full divert all set

[Anonymous]

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@Anonymous wrote:
I keep missing calls because when people call me my phone goes to answer phone without ringing I have even got someone to phone me while I have phone in my hand on ring!!! Have tried **61*901*11*30# to lengthen ring time but this has not helped . Any clues please ....?.....??? iPhone 5

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Damien they are saying no ringing at all.

[Anonymous]

Ok understood then I can't see turning off voicemail making any difference as Adam has suggested I would say its on divert

[adamtemp64]

info on all o2 short code diverts and how to turn off if it is not the apple one http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

[Anonymous]

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@Anonymous wrote:
Ok understood then I can't see turning off voicemail making any difference as Adam has suggested I would say its on divert

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Suggesting turning off voicemail and checking  again was to remove that as part of the problem.

Ie: If the OP turns off voicemail and it continues then its time to look at another avenue.

Process of elimination.

[Anonymous]

Understood