Solved: Re: Getting a new Sim

Anonymous · ‎03-08-2017

I have had an iPhone 4 for many years and have just been gifted a friends old iPhone 6. I am an O2 customer and want to remain with O2 but the iphone 6 needs a Nano sim and my iPhone 4 uses a micro Sim so I need to know how I can order a new Sim on my current contract (I want to keep my number).

MI5 · ‎03-08-2017

Yes, it's completely free to get a new sim in the size you need with your current number and all tariff details.
Just call customer service http://www.o2.co.uk/contactus or pop into your local store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

adamtemp64 · ‎03-08-2017

easiest way pop into an o2 store and get them to do the sim swap at the same time or ring 202 and ask for one to be sent out then do the swapmysim process when it arrives

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎03-08-2017

Yes, it's completely free to get a new sim in the size you need with your current number and all tariff details.
Just call customer service http://www.o2.co.uk/contactus or pop into your local store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-08-2017

Hopefully the iPhone 6 is unlocked or already on O2 otherwise it will need unlocking by the originating network so you can use O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎07-08-2017

Hey @Anonymous did you manage to get the nano SIM ok?

O2

Getting a new Sim

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan