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Anonymous
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Getting a new Sim

I have had an iPhone 4 for many years and have just been gifted a friends old iPhone 6.  I am an O2 customer and want to remain with O2 but the iphone 6 needs a Nano sim and my iPhone 4 uses a micro Sim so I need to know how I can order a new Sim on my current contract (I want to keep my number).

 

Posts: 16,395
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Registered: ‎13-08-2008

Re: Getting a new Sim

easiest way pop into an o2 store and get them to do the sim swap at the same time or ring 202 and ask for one to be sent out then do the swapmysim process when it arrives

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 89,209
Topics: 536
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Registered: ‎04-04-2012

Re: Getting a new Sim

Yes, it's completely free to get a new sim in the size you need with your current number and all tariff details.
Just call customer service http://www.o2.co.uk/contactus or pop into your local store.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,730
Topics: 549
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Registered: ‎04-01-2009

Re: Getting a new Sim

Hopefully the iPhone 6 is unlocked or already on O2 otherwise it will need unlocking by the originating network so you can use O2. 

Community Manager
Posts: 6,093
Registered: ‎23-07-2014

Re: Getting a new Sim

Hey @Anonymous did you manage to get the nano SIM ok? Smiley Happy

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