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Getting a Battery change by Apple whilst on O2 Insurance

Courtz
Level 1: Joiner
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Hello,

 

Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% total hold (I use my phone constantly and do have Optimised Battery Charging enabled).

If I were to take it to an Apple store and get a battery change would this void my insurance or can this service be provided by O2s coverage? I've always believed it was only for accidental damages but my friend has me second guessing myself.

 

Thanks

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MI5
Level 94: Supreme
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@Courtz 

Insurance wouldn't cover it but if you paid Apple to do it your insurance for any valid claims would still be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151823 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Courtz 

Insurance wouldn't cover it but if you paid Apple to do it your insurance for any valid claims would still be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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