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Anonymous
Posts: 0

Drowned iPhone 6

My 16 year old daughter managed to drop her three month old iPhone 6 in the loo at a party last night (gah!!!).

 

She says it worked initially then the screen went zigzaggy & died. I've removed the sim (which was damp) and am drying the phone on a very low heat in my vegetable dessicator (I googled, better than the rice trick apparently).

 

I suspect the electricky bits are fried but is there any hope of repair?

 

Alternatively, she still has her old iPhone 5 - can her current account be transferred back to her old phone, will she need another sim?

 

Many thanks,

 

Exasperated Mother

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Drowned iPhone 6

It's kaput. Apple I believe do an exchange for around £150.

You can go into an o2 store if the sim is damaged too. They will give you a new one free and transfer the number and tariff. You can use the sim in any o2 or unlocked phone. 

Posts: 117,582
Topics: 576
Solutions: 16,511
Registered: ‎04-04-2012

Re: Drowned iPhone 6

It's unlikely to ever work again I'm afraid. Just get a sim swap and revert back to the old phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Drowned iPhone 6

Why why why do our children insist on taking their phones everywhere. Mind you it could just be a female trait...my wife takes her iphone absolutely everywhere. .....loo, shower etc....

Anonymous
Posts: 0

Re: Drowned iPhone 6


@jonsie wrote:

Why why why do our children insist on taking their phones everywhere. Mind you it could just be a female trait...my wife takes her iphone absolutely everywhere. .....loo, shower etc....


They would feel naked without them, I remember a time when I had no such luxuries. It was called my childhood & the 80's when most of these new tech weren't even an imagination 

Level 25: Hard Hitter
Posts: 1,340
Registered: ‎22-11-2014

Re: Drowned iPhone 6

That's a rubbish bit of news... Follow jonsie's advice a pal exchanged their iPhone that was drowned for I think £160 (don't quote me on the exact price though) and pop into O2 for a replacement sim as you may as well have the whole shebang as new imo!

Good luck, let us know what Apple say as it's good to know the exact info for future reference.

Charlie.
Posts: 117,582
Topics: 576
Solutions: 16,511
Registered: ‎04-04-2012

Re: Drowned iPhone 6

OOW replacements are at Apple's discretion and is £236.44 for a 6
https://www.apple.com/uk/support/iphone/repair/other/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Drowned iPhone 6

Thank you all for your words of wisdom (sob).

Took the phone into the local O2 shop, sim card was working perfectly (O2 lady said they're fairly tough in terms of baptism by toilet etc).

Put in her old (slightly cracked screen after 3 replacements) iPhone 5 & it is working fine. (Her face isn't smiley atm however)......

Will try the apple shop next weekend but the phone wasn't insured so not holding my breath - this dead phone replacement will only apply to insured phones won't it??

Thank you again x
Posts: 117,582
Topics: 576
Solutions: 16,511
Registered: ‎04-04-2012

Re: Drowned iPhone 6


@Anonymous wrote:
Will try the apple shop next weekend but the phone wasn't insured so not holding my breath - this dead phone replacement will only apply to insured phones won't it??

If they authorise it, you can hand the old one back and pay the £236.44 for a replacement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,425
Topics: 83
Registered: ‎14-01-2014

Re: Drowned iPhone 6

Or you can pick up an xperia Z3 for around 200 quid now.
Waterproof and faster btw