Delivery expectations for iPhone 7?

[bexinthecity]

So when I placed my preorder (and paid off my refresh) this morning I saw that the estimate for the phone delivery would be up to 2 weeks for the Rose Gold plus 256GB (the one I ordered) but now when I go to the store to check whether I picked the right colour (the black really does look nice but I've decided I was right to go for Rose Gold) it says orders will be delivered on the 16th ... so those who preordered this morning have to wait 2 weeks but those who preorder right now don't? I'm confused :Z

[bexinthecity]

Is all this 'no stock until November' all for the Jet Black phones?

I'm going to be mighty p***ed if I've just paid £389 to clear my contract to upgrade if I have to wait another 2 months!!

[Anonymous]

This is bad news!

[Anonymous]

Is all this 'no stock until November' all for the Jet Black phones?

I'm going to be mighty p***ed if I've just paid £389 to clear my contract to upgrade if I have to wait another 2 months!!

It appears to be for most of the Plus models but the black and jet black have been the worst effected. 

[bexinthecity]

I'll certainly be seeking back some compensation for this! If I waited until November I would have saved £60 out of the £389 so I shall be seeking that back for sure! (though I doubt I'll receive it)

[StevenB14]

If there is a major shortage and they can't deliver what they promised when people pre-ordered then the lack of any information from O2 is shocking.

I hope their complaint department have extra staff in over the next few days.

[Anonymous]

Its for a mixture of iPhone + although the worst hit looks like the black and jet black...some people have said they've recieved tracking for rose gold, gold and silver plus models!

[Anonymous]

Oh well, guess it means I won't have to stay in and wait for a parcel tomorrow. 

[Anonymous]

I'll certainly be seeking back some compensation for this! If I waited until November I would have saved £60 out of the £389 so I shall be seeking that back for sure! (though I doubt I'll receive it)

Unfortunately I highly doubt they will provide any support on this but I would continue to push them.

Just seen online someone say that your contract doesn't start until your new phone arrives, For most of us who renew when a new iphone comes every year or 2 we will now end up being up to 2 months behind on our contract.

I really shouldn't look this far ahead but I can see this delay causing issues well into the future.

[Gnomsie]

My order form says that if I don't have my handset within 21 days they'll give me up to 25% extra data for 6 months.
Or something that effect. Can't access my o2 to check precise wording.

[bexinthecity]

I'll get my dad involved :happy-smiley 58: he has been known to wither sales people with just a single stare - plus he's really not afraid of saying what he thinks lol.

But yeah I shall push even if I get nothing out of it - this is the 2nd time O2 have messed up upgrades for me (and  I can see others have had awful experiences too).