Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3285 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 339011 Views
  • 4 replies
  • 0 kudos

Resolved! iphone 6+

HII have just bought a iphone 6+ and would like to purchase a Pay&Go nano sim card,i'am unable to find this to on the tariff please let me know have if i have overseen something.Thanks Al

Anonymous by Not applicable
  • 2346 Views
  • 3 replies
  • 0 kudos

Data network on 5s

I've had a 5s for just a week and I keeping loosing the data network. It has been suggested that it may be due to either my VPN settings need changing, it is currently on data.o2.co.uk, or O2 has not set up my tarrif correctly. Any suggestions?

Anonymous by Not applicable
  • 7313 Views
  • 3 replies
  • 0 kudos

Resolved! Text alert sounds

Does anyone know if it's possible to turn off text alert sounds on an iPhone 6 without silencing the phone? I've finally managed to set the phone so only certain people can contact me but I'm still getting the text alert 'ding' when I receive a text ...

Anonymous by Not applicable
  • 1998 Views
  • 3 replies
  • 0 kudos

Resolved! 3G connectivity problems

Hi, at work I have always has 3G both inside and outsideFor the last 10 days or so I have had none despite O2 saying I have good 3G in the areaMy colleague is the same using an iPhone 6It's almost as if there is a problem with the 3G signal for it to...

Anonymous by Not applicable
  • 2601 Views
  • 4 replies
  • 0 kudos

Resolved! Text messages that convert themselves to media messages

Hi, Does anyone experiece text messages changing from a simple text message to a media message and then incurring charges when no image was attached!This has happened to me on more than one occasion and is very annoying!Is there a way round it?I didn...

Anonymous by Not applicable
  • 4210 Views
  • 24 replies
  • 1 kudos

Resolved! Transferring a contract

I am currently paying for a second sim only contract on behalf of a community organisation but now want to transfer the contract to the organisation so it can make the payments on the contract. Does anyone know how I can do this?

Anonymous by Not applicable
  • 2261 Views
  • 2 replies
  • 0 kudos

Upgrade payment keeps failing

Hi, Trying to upgrade to the iPhone 6. When I put in my card details and tried to pay for the upgrade it failed, saying, "There was a problem taking this payment" or words to that affect. After trying a few times I contracted my bank who said they ha...

Anonymous by Not applicable
  • 4035 Views
  • 20 replies
  • 0 kudos

major confusion!! o2 took money for wrong thing..

yesterday i upgraded early over the phone, they said itd cost £286 to pay off my outstanding contract, plus £89.99 for the handset. i paid this over the phone, *he then asked if i wanted to pay any of my bill-even though its not due until mid-march s...

Anonymous by Not applicable
  • 3765 Views
  • 29 replies
  • 0 kudos

Resolved! Warranty on a refurbished phone

I'm considering an upgrade and have seen a refurbished 5s. Not had a refurbished phone before and want to know what warranty comes with it. Looked on help pages but can't find the info. Can anyone confirm?

Anonymous by Not applicable
  • 2629 Views
  • 3 replies
  • 0 kudos