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Delivery expectations for iPhone 7?

bexinthecity
Level 6: Acolyte
  • 153 Posts
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Registered:

on ‎09-09-2016 13:32

on ‎09-09-2016 13:32

So when I placed my preorder (and paid off my refresh) this morning I saw that the estimate for the phone delivery would be up to 2 weeks for the Rose Gold plus 256GB (the one I ordered) but now when I go to the store to check whether I picked the right colour (the black really does look nice but I've decided I was right to go for Rose Gold) it says orders will be delivered on the 16th ... so those who preordered this morning have to wait 2 weeks but those who preorder right now don't? I'm confused :Z

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Anonymous
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on ‎19-09-2016 20:10

on ‎19-09-2016 20:10

so far they haveny cancelled me but they havent updated me either. Its amazing. I log on to the three store and could have a new phone and contract on wednesday. 

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Anonymous
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on ‎19-09-2016 20:11

on ‎19-09-2016 20:11

so i was listening to radio 4 the other day intrestinlgly enough o2 come fourth out of EE Vodphone and three overall second biggest mobile provide but worst in customer service how much money did o2 give to get no 1 in customer service?

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Anonymous
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In response to Anonymous

on ‎19-09-2016 20:20

on ‎19-09-2016 20:20

Okay after soeaking to someone else it looks like someone in CS 'pressed the wrong button' and 'You'll just have to place a new order there's nothing we can do do put you back in the place you were' 

 

going to to phone round stores tomorrow and see if any have stock... I'll let you know how I get on

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Anonymous
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In response to Anonymous

‎19-09-2016 20:22 - edited ‎19-09-2016 20:23

‎19-09-2016 20:22 - edited ‎19-09-2016 20:23

man that totaly sucks =( im really sorry are they going to give you any form of apology/compesation?

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Jeevster
Level 4: Observant
In response to smlondon
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on ‎19-09-2016 20:25

on ‎19-09-2016 20:25

 

@smlondon wrote:
I ordered on the 15th arrived today there is no order

But what did you order?

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Anonymous
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In response to Jeevster

on ‎19-09-2016 20:29

on ‎19-09-2016 20:29

rose gold 32 the least popular colour and therefore the most likely to arrive

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smlondon
Level 2: Apprentice
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on ‎19-09-2016 20:38

on ‎19-09-2016 20:38

Rose gold 32gb
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Anonymous
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In response to smlondon

on ‎19-09-2016 22:03

on ‎19-09-2016 22:03

I cancelled my online upgrade. I'd had enough. Walked into my local O2 store and left with my iphone7 128gb Matt black. They told me if I'd wanted a plus model, I'd be looking at December! Fortunately I didn't. 

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Anonymous
Not applicable
In response to Anonymous

on ‎19-09-2016 22:44

on ‎19-09-2016 22:44

I've also cancelled my upgrade and got a jet black iPhone from the Apple Store today on their upgrade programme. Lack of any information from O2 the main factor. 

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Anonymous
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on ‎19-09-2016 23:45

on ‎19-09-2016 23:45

just check the iphone 7 front page every iphone has just slipped back week thats nice to know

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