Delivery expectations for iPhone 7 PLUS?

[Anonymous]

Seperate thread for 7+ customers to update each other.

[Anonymous]

Thank you for waiting

Hannah• 5:05 PM

Yes there is a good news

Hannah• 5:05 PM

You will be getting the handset tomorrow

Hannah

• 5:05 PM

Really?

• 5:05 PM

Yes I confirm that

Hannah• 5:06 PM

Take my name , I'm Hannah from customer service team

Hannah

• 5:06 PM

I wont let you down in any way

Hannah• 5:07 PM

Ok, is there some way I can get an email or something confirming those details please Hannah?

• 5:07 PM

I really appreciate your help

• 5:07 PM

I'm giving you the chat ref number , Please note it is 9569860

Hannah

• 5:08 PM

Paul I don't give any wrong information to our customer

Hannah

• 5:08 PM

Trust me

Hannah• 5:08 PM

Of course, thank you so much for the information. Is there any reason I can't see the changes to the delivery date on my O2?

• 5:09 PM

You wont be able to find that on O2 account to be very honest

Hannah• 5:09 PM

But you can definitely see a confirmed delivery date of tomorrow on your system?

• 5:10 PM

But still we are really sorry for the delay

Hannah

• 5:10 PM

Yes

Hannah• 5:10 PM

We have a list of orders getting delivered tomorrow

Hannah

• 5:10 PM

Please be assured, you will be getting it tomorrow for sure

Hannah

• 5:11 PM

100%

[Anonymous]

Just seen this on the other forum as someone was told this when they called o2;

Accounts are being updated with one of two statuses

Out of stock - meaning they are unable to advise when you will receive your handset

Future delivery date - meaning you will receive your handset in 3-5 working days.

Hope they didn't mind being quoted here, but just wonder what you all thought about this? The member did say they took this with a huge sack of salt though....

[Anonymous]

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@BigNick wrote:
Hey guys just an update. Got official information (ex) that no 7 plus stock has been delivered today by apple. They only recieved 7.

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Bloody marvellous. That means the update tomorrow will be something along the lines of

"we have no update"

[Anonymous]

I was told O2 are going to be receiving  some more stock tomorrow and hopefully my Plus will be dispatched tomorrow 

[BigNick]

@Anonymous that's my feeling. Did they give an estimate on the time when they were going to send the update text?

Also cs can check actual stock deliveries in the detail (colour and size variants) by a day to day basis. If anyone calls I'd ask them to provide that information and then post it on here.

[Robsa]

@Anonymous Ok so thats promising, just been in my store and they looked up my order and it said 'Future delivery date' blah blah so shopuld get it this week then.

I was in Carphonewarehouse ealrier and they had a matt play 7 plus display model - killed me!  Man, the screen on that baby is VERY impressive.

Displaymate have rated it as 'outstanding':

http://www.displaymate.com/iPhone7_ShootOut_1.htm

They say that although at first glance it is like the 6S screen, in fact it is far superior in many ways.  In fact, it is the best smartphone display ever in a few areas, even beating Sammy's awesome AMOLED screen!

[Anonymous]

Hey guys, thought i'd put my two cents in. I spoke to o2 today and she told me that they will be getting a delivery of iPhones 7+'s this thursday. 

I assume they will get there delivery thursday, dispatch what they have Friday for delivery Monday...

[Anonymous]

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@Robsa wrote:

@Anonymous Ok so thats promising, just been in my store and they looked up my order and it said 'Future delivery date' blah blah so shopuld get it this week then.

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Well I'm annoyed then, as they keep telling me mine says out of stock, even though I ordered it at 0805 on the 9th when it was guaranteed for the 16th delivery. 

So so annoyed with the lack of information. This will be my last contract with o2. If it wasn't for losing my place in the queue I would go elsewhere now. 

[Anonymous]

Doesn't look like the phones will be arriving this week

[Anonymous]

Also had a quick conversation over live chat, hope this helps:

I know this has been quite an inconvinience to you however we are currently depending on Apple & working with them to get all the pre-orders fulfilled which we haven't received as per the expections. We request you to cooperate & be a bit patient with us & you will get a text or e-mail as soon as your new iphone is dispatched.
O2 • 6:00 PM
do you know when you will be getting the next delivery?
Chris • 6:01 PM
Sure, request you kindly wait till tomorrow for the update of the delivery, as you have already pre-ordered the phone, you're phone delivery is been delayed. You shall soon get a text or e-mail informing you about the date of dispatch or delivery of your iphone 7.
O2• 6:02 PM
Let me also inform you, If the new iPhone 7 is out of stock, and we can't get it to you within 21 days, we'll give you up to 25% extra data a month, for six months.
O2• 6:03 PM
ok thank you, can i have that offer emailed to me please?
Chris • 6:04 PM
Sure, I'll do that for you right away.
O2• 6:04 PM
You're welcome.
O2• 6:04 PM
Is there anything else I can help you with?
O2• 6:05 PM
no that is fine thank you Umar
Chris • 6:05 PM
Thank you for contacting O2 Webchat. Have a great day ahead.Bye.
O2• 6:05 PM
bye
Chris • 6:06 PM