cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery expectations for iPhone 7 PLUS?

Anonymous
Not applicable

Seperate thread for 7+ customers to update each other.

Message 1 of 3,109
29,151 Views
3,108 REPLIES 3,108

uncleiven197
Level 3: Thinker
  • 76 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Screen Shot 2016-09-19 at 09.20.00.png

 

"We have been in touch with our customers affected".... erm are you sure about that. This suggests I am not affected and I have had my iP7 since Friday and this is just a bad dream!

 

Message 231 of 3,109
3,903 Views

Anonymous
Not applicable
I'm hoping O2 actually gives us a new update today regarding them receiving delivery from Apple
Message 232 of 3,109
3,904 Views

mrsbaker1
Level 6: Acolyte
  • 203 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Very true. At least I know it's en route...somewhere lol

Message 233 of 3,109
3,881 Views

Gnomsie
Level 3: Thinker
  • 55 Posts
  • 1 Topics
  • 0 Solutions
Registered:
The Apple Store is showing delivery in 2-3 weeks on some black models now. Does that mean that our preorders should sorted by then?

Or is that wishful thinking, and it really is going to be 6 weeks?
Message 234 of 3,109
3,854 Views

mrsbaker1
Level 6: Acolyte
  • 203 Posts
  • 4 Topics
  • 0 Solutions
Registered:

I'm delivery 49 and the driver is on delivery 7. He's approx 2hrs away. It should be arriving between 12 & 1 😁

Message 235 of 3,109
3,699 Views

Robsa
Level 3: Thinker
  • 54 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Jealous!  Still heard absolutely nothing since 9am-ish on Sept 9th!

Message 236 of 3,109
3,577 Views

Anonymous
Not applicable

Been assured by the live chat bod (bot?) that those who have not had a text will be contacted by Tuesday at the latest and also that my order as been "prioritised" whatever the hell that means 02.jpg

Message 237 of 3,109
3,550 Views

uncleiven197
  • 76 Posts
  • 1 Topics
  • 0 Solutions
Registered:

@Anonymous wrote:

Been assured by the live chat bod (bot?) that those who have not had a text will be contacted by Tuesday at the latest and also that my order as been "prioritised" whatever the hell that means 02.jpg

 

Probably nothing lol, one of the many different scripted responses.


 

Message 238 of 3,109
3,471 Views

Toby
Former Staff
  • 11576 Posts
  • 520 Topics
  • 213 Solutions
Registered:

Hi @Robsa, welcome back! I have this update currently for you and your situation. 

So long as you have email or text acknowledgement from us regarding your order, keep an eye on your ‘My O2’ which should update with your order details soon. If you’ve not had any confirmations or you’ve been waiting for a long time with no order details showing on My O2, please get in touch so we can look into your particular order > http://www.o2.co.uk/contactus

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 239 of 3,109
3,464 Views

apdqueen81
Level 1: Joiner
  • 11 Posts
  • 2 Topics
  • 0 Solutions
Registered:

@Toby I spoke to live chat the other day and got the below:

 

Xxxxxxxx: We’re holding your place in the queue and will prioritise your order when we get stock in. You should get your order in the next 4 days. Check here for the latest updates: www.o2.co.uk/help/pay-monthly/iphone-offers.
Xxxxxxxx: So, you will receive the same by 20th.
 
However, I don't feel hopeful for tomorrow! No tracking details and still no recent order showing on My O2! 
Message 240 of 3,109
3,421 Views