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Level 1: Joiner
Posts: 1
Registered: ‎26-05-2017
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Data roaming

Can someone clarify for me, when charges change on 15 June, re data, does this mean I will be able to have data roaming on, when I am in France, without being charged?

thank you, 

Sheila Irwin

Posts: 88,093
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Registered: ‎04-04-2012

Re: Data roaming

Sort of....
You can have data roaming on without being charged as long as you don't use more than you are allowed on your tariff. So, if you have 1gb of data in UK you can use that in EU before getting charged.
T&C's on this thread for PAYG and pay monthly
https://community.o2.co.uk/t5/Welcome-News/Use-your-UK-bundles-in-Europe/m-p/1050515
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎19-09-2014

Re: Data roaming


@MI5 wrote:
as long as you don't use more than you are allowed on your tariff. So, if you have 1gb of data in UK you can use that in EU before getting charged.

@MI5........after the 15 June, I foresee many questions being asked, such as "Why have I been charged for using data when on holiday in Benidorm ?.......do customers really understand......is a new guide needed ?

"My life is a facsimile of a sham"
Posts: 88,093
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Registered: ‎04-04-2012

Re: Data roaming

I think you could be right there although the T&C's are very clear, if read Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-05-2008

Re: Data roaming

@Beenherebefore @MI5 I'm on with writing an up to guide as we speak 😄

 

Should be be finished in next couple of days. Will get it checked and then it's ready to go 👍

 

I can can see many questions being asked 

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Posts: 88,093
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Data roaming

That one is right up your street mate Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)