Data not working sometimes til I make a call

Charlieboyoo · ‎04-10-2016

Hi everyone have a minor issue,well I hope.I tried to go online on my phone yesterday,check emails and it would allow me.Kept saying count not activate cellular network.Rang o2,as it rang the notifications from Ebay started coming through.So it was working.Then the exact same thing happened today.only seems to haope. When I sit for lunch at one.Anyone any idea or thoughts on the issue?

Thanks

Cleoriff · ‎04-10-2016

Is this with your new iPhone? Have you got the idata bolt on....??

Veritas Numquam Perit

MI5 · ‎04-10-2016

Could be congestion on network or a local issue.
Check here http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Charlieboyoo · ‎04-10-2016

Well the problem only seems to happen around 12ish.And yes it's with my new iPhone.I was using a 6plus before so I can c any difference.it could be congested.its weird it fixes when you make a call

MI5 · ‎04-10-2016

It could be the famous iPhone 7 data bug too?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-10-2016

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Data-connection-problems-iPhone-7-plus/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Charlieboyoo · ‎04-10-2016

Thanks,had a read good to know.Dont think ringing apple asking for a new phone is the answer when it's a bug.But will contact them to fix it.always something!

MI5 · ‎04-10-2016

Yep, always something with new phones!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Charlieboyoo · ‎04-10-2016

That's it lol.hopefully they have a fix soon.thankfullly the phone doesn't need replaced.lol

MI5 · ‎04-10-2016

No, i think it's just software.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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