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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9058 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382184 Views
  • 4 replies
  • 0 kudos

Iphone 7 Plus Update

So I have just been told that the Iphone 7 Plus is in stock and I should expect a delivery date tonight, I am taking this with a pinch of salt but has anyone else been told similar?

Anonymous by Not applicable
  • 7118 Views
  • 34 replies
  • 0 kudos

Barred Phone / Insurance

Bought an IPhone 6s as a gift for my mate it came with a new number but he put his own 02 in , we had a disagreement so barred the phone as its in my account name, went to Unbar it now they say the phone is black listed from an outside insurance whic...

Anonymous by Not applicable
  • 4399 Views
  • 6 replies
  • 0 kudos

Iphone 7 refund help

I pre ordered an iPhone 7 which due to delays I cancelled and picked up in Store.I was advised by CS that I would receive a full refund which comprised of the phone price and early upgrade fee.I have however only been refunded the phone price and no ...

Anonymous by Not applicable
  • 4910 Views
  • 16 replies
  • 0 kudos

Iphone 7 pre-ordering

Hi Has anyone got any screen dumps/ emails relating to the iphone preordering? I want to provide evidence to the regulator on how misleading the marketing was i.e. For delivery on the 16th. I have taken a stand and cancelled my upgrade after failed c...

Anonymous by Not applicable
  • 2825 Views
  • 4 replies
  • 1 kudos

Resolved! Upgrading through carphone warehouse.

Hi guys, I've been with o2 for six years now, and recently my Iphone 6 was due an upgrade. I upgraded through the carphone warehouse to an Iphone 7+ as they had a better deal than upgrading directly through o2 (£51.50 a month for 3GB of data whereas ...

Anonymous by Not applicable
  • 2404 Views
  • 1 replies
  • 0 kudos

Resolved! O2 update text for iPhone 7 /7 plus

Morning all so for many of us this is the day we've been told to expect a txt with an update so I thought I'd start a post to see what ppl have been told I've not recused my text yet so here's hoping

Anonymous by Not applicable
  • 7702 Views
  • 39 replies
  • 1 kudos

o2 appalling customer service after iphone 7 upgrade

I hope your all excited to get your brand new iphone 7 on friday some of us are less fortunate and still waiting for o2 to rectify order issues last friday. Abit of a long story but hopefully its a warning to others never have any problems with your ...

Anonymous by Not applicable
  • 3679 Views
  • 4 replies
  • 0 kudos

Iphone 7 deliveryy

Hello i take it everyone is getting this text now.Hello. We're really sorry you haven't got your iPhone yet.There's been a market-wide delay in receiving stock. We're working to get your new iPhone to you as soon as we can.New updates: http://s.o2.co...

Anonymous by Not applicable
  • 6448 Views
  • 27 replies
  • 0 kudos

Is it normal to keep being lied to by O2 ?

Hi O2,I am one disgruntled customer !!I sat in the queue on preorder day for the iPhone 7 plus. I eventually got through and upgrade 2 !!! Handsets both to 128gb iPhone 7 plus which I was told we would get on release day. after many issues with upgra...

Anonymous by Not applicable
  • 5624 Views
  • 11 replies
  • 4 kudos

Apparently, O2 don't have a stock control system?!?!

So, I know this is yet another iPhone 7/7 Plus upgrade delay thread but are O2 really telling the truth when they say they have no way to checking stock levels at local stores?!?Surely any good retail firm know exactly what stock it has both centrall...

Anonymous by Not applicable
  • 2871 Views
  • 2 replies
  • 0 kudos