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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 10057 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385269 Views
  • 4 replies
  • 0 kudos

Has anyone pre-ordered from Apple for in store pick up before?

Hi All, Has anyone pre-ordered from Apple for in store pick up before? It's the first time I have bought direct from Apple. I have a 'Check-in window' of 08:00-08:15 and was wondering do I just get there at 8, walk straight in and get my phone or wil...

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Anonymous by Not applicable
  • 6240 Views
  • 11 replies
  • 0 kudos

Resolved! O2 travel help!!

Hi I'm in desperate need for help.im currently in Malta with o2 travel activated (set up before I travelled)i can make calls and texts and also can get 3G yet the Internet will not work neither will any apps as if I have no internet connection at all...

Anonymous by Not applicable
  • 9369 Views
  • 32 replies
  • 0 kudos

iPhone 7

I preordered 2 iPhone 7's Het Blavk 256GB for myself and my husband and still no news on when they may be arriving! I have been an O2 customer for over 20 years and this is poor service from somewhere along the chain! It was all well and good when I ...

Anonymous by Not applicable
  • 3660 Views
  • 8 replies
  • 1 kudos

Resolved! iphone 7 sim card

Hi! I've just upgraded from an iphone 6 to a 7. I've installed the new sim card but its not coming up. Saying i have no service. What should I do? Does it take time? Or do I have to do a sim swap? Thank you for taking the time to help.....

Anonymous by Not applicable
  • 4083 Views
  • 3 replies
  • 0 kudos

Has O2 got massive communication problems with it's customers?

As a long standing customer of 02 (over 15 years), I happily pre-ordered my iphone 7 plus very early on the 9th September. Got confirmation of order-all good. Waited a few days and rang o2 just to see when it would arrive, and was promised faithfully...

Anonymous by Not applicable
  • 3435 Views
  • 3 replies
  • 5 kudos

Easy Enough!

I've been thinking about upgrading my Handset, and have seen all the recent threads on here and on the news about delivery times etc. I had a look on the Apple Stores App this morning and noticed they had stock locally, booked a pick up time and now ...

Anonymous by Not applicable
  • 2976 Views
  • 3 replies
  • 0 kudos

The reason for the lack of iphone 7plus models ?

Has apple or other sources explained why there is such a lack of 7 plus models available ? is it that pre orders have sky rocketed since the 6s release last year i would assume next year would be even bigger given its the anniversary edition. Is it b...

Anonymous by Not applicable
  • 5151 Views
  • 11 replies
  • 1 kudos

7 Plus at the Carphone Warehouse?

Hi guys, I ordered the 7 plus, 256mb, rose gold on 10th and still have received no news as comms has been rubbish. On the verge of cancelling my order and re-purchasing from the Carphonewarehouse - delivery times are a lot less (within 3 weeks). Anyo...

Anonymous by Not applicable
  • 5343 Views
  • 10 replies
  • 0 kudos

No network, no connection - iPhone6s/IOS10/Vietnam

Dear Community, I am on a pay-monthly contract with O2, and have been forever. My previous iPhones have automatically found a local carrier when abroad, as also did my iPhone 6sPlus a fortnight ago when in Canada. I have since 'upgraded' to IOS10, wh...

Anonymous by Not applicable
  • 2753 Views
  • 3 replies
  • 0 kudos

Pre-order cancellations - check your preorders

Hi all, I found out last night my pre-order from 9th of Sept at around 11pm was cancelled on the 10th for no reason and no notice was given to me this had happened. I've just come back from a holiday and wanted to check progress on my "pre-order". Fr...

Anonymous by Not applicable
  • 2867 Views
  • 1 replies
  • 0 kudos