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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9060 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382187 Views
  • 4 replies
  • 0 kudos

Resolved! Stuck with 2 accounts

So I received my new iPhone 7 unfortunately when ordering it I set up a new O2 account rather than just upgrading my existing account. So now I want to close one of the O2 accounts and move the old number to my new phone.However after 4 phone calls a...

Anonymous by Not applicable
  • 2567 Views
  • 2 replies
  • 0 kudos

iPhone 7 Launch - Plans?

Thought it would be fun to create a launch thread,for your iPhone 7 plans!!! My iPhone 6, 2 year contract with O2, naturally comes to an end this September - just in time for the iPhone 7 launch. Lets hope the 7 doesn't come with yet another 2 year c...

DinoF by Level 12: Nimble
  • 17329 Views
  • 108 replies
  • 0 kudos

What will WE get

With the text received today it has got me thinking, O2 can shove their 25% extra data for 6 months. If I wanted more data I would have got a bigger contract. What can we realistically expect from O2 to at least apologise for the disgusting way we ha...

Anonymous by Not applicable
  • 3475 Views
  • 5 replies
  • 3 kudos

Resolved! iPhone 7

So I just got my iPhone 7 this morning to realise they have gave me the wrong phone! I ordered the jet black 128gb and they have sent me the matte black 128gb has anyone else had this issue??

Anonymous by Not applicable
  • 3378 Views
  • 5 replies
  • 0 kudos

Polite message - Stop creating duplicate threads

All I know we are currently facing a very frustrating time with O2, and we are all keen for our voices to be heard and our anger to be vented, but..... Can we try and avoid creating additional threads when 2 very active threads already exist regardin...

Anonymous by Not applicable
  • 3982 Views
  • 3 replies
  • 3 kudos

Apple admit Iphone shortage (not O2's fault)

http://fortune.com/2016/09/15/initial-stock-of-apples-iphone-7-plus-has-sold-out/ from this o2 page http://www.o2.co.uk/help/pay-monthly/iphone-offers Until Apple make more the issue is fully at the feet of apple.

adamtemp64 by Level 66: Unequalled
  • 5856 Views
  • 18 replies
  • 0 kudos

Resolved! Sim Swap for iPhone 7

Just got my new iPhone 7. Do I need to put the new sim in or can I use the old one I have been usuing in my 6? I have upgraded so not a new customer.

Anonymous by Not applicable
  • 3011 Views
  • 1 replies
  • 0 kudos

Resolved! Pay & Go Sim - Adding credit

I have an Iphone, previous owned by my wife, who is also on O2. I have purchased a sim, but it will not accept credit. I have tried online and by phone. I keep getting a message online saying "something is broken, please try again later" I have being...

Anonymous by Not applicable
  • 2792 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 7

Hello I preordered my iPhone 7 and I've had all the emails, but nothing else has happened, on my o2 there is nothing there, it says I have devices, just wondering what will happen from here on.

Anonymous by Not applicable
  • 3107 Views
  • 3 replies
  • 0 kudos