Solved: Re: Data Usage - Page 4

Anonymous · ‎10-01-2017

Although using star hash 10 hash is SUPPOSED to be FREE?, why does my data go down each time I use this method to look at my remaining data?

I now dare not look at it again for fear of using all my data up, even though I'm not using it for actual calls or texts etc.

jonsie · ‎17-01-2017

YOU do realise you are texting the wrong short code?

*10#

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-01-2017

No, it is *#10#
http://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-01-2017

PLEASE try *10# as I can't from here. There is also a number to text, 21202 on contract but I believe it's 20202 on P&G but I'm not sure. Bear in mind the link tells you to CALL the number so how on earth does that use data? I think charges are for a call....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎17-01-2017

Thank you, it's an example of my pathetic attempts at typing, I should have put *#10#.

Anonymous · ‎17-01-2017

Thank you, yes, I should have put *#10# but I'm useless at typing!

adamtemp64 · ‎17-01-2017

@Toby Op original issue

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

Data Usage

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan