This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

DATA

Go to solution
Anonymous
Not applicable

on ‎07-10-2013 20:50

on ‎07-10-2013 20:50

Wondering if someone can help me...

 

im on holiday right now in Spain.. my data/textes/calls got updated yesterday or today.. i get my bill through email today so i have a wee nosey.. then i come on to my account on the website (on laptop).. and its saying i have used all my data.. how is this possible when i havent touched my internet the whole time ive been here and everything that involes internet/data is switched off/signed out..

 

Thanks!

Message 1 of 29
5,022 Views
0 Kudos
28 REPLIES 28

Go to solution
perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎07-10-2013 21:45

on ‎07-10-2013 21:45

Please let us know the outcome on this.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 21 of 29
1,933 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to perksie

on ‎07-10-2013 21:54

on ‎07-10-2013 21:54

just checked the website again and its all updated.. i havent gone over my 1GB =).. looks like it was just an error.. Thanks

Message 22 of 29
1,931 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152285 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎07-10-2013 21:55

on ‎07-10-2013 21:55

I do wish they wouldn't do that !!!!! wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 29
1,929 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎07-10-2013 22:03

on ‎07-10-2013 22:03

LOL, you couldn't make it up could you? slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 24 of 29
1,927 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to perksie
  • 96067 Posts
  • 612 Topics
  • 7176 Solutions
Registered:

on ‎07-10-2013 22:07

on ‎07-10-2013 22:07

Now get back to what you should be doing, enjoying your holiday!:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 25 of 29
1,924 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎08-10-2013 10:05

on ‎08-10-2013 10:05

@jonsie wrote:

Now get back to what you should be doing, enjoying your holiday!:smileyhappy:

I would have been the same tho, can't enjoy a holiday without data :o

 

grin

Message 26 of 29
1,896 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎08-10-2013 18:30

on ‎08-10-2013 18:30

yeah i wish theyde stop aswell lol!

Message 27 of 29
1,876 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to perksie

on ‎08-10-2013 18:30

on ‎08-10-2013 18:30

night mare lol!

Message 28 of 29
1,875 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎08-10-2013 18:31

on ‎08-10-2013 18:31

thanks - home tomorrow =(

Message 29 of 29
1,874 Views
0 Kudos
Top