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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9213 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382597 Views
  • 4 replies
  • 0 kudos

Resolved! UNable to be heard when using TuGo

Hi Any help will be appreciated. I have an iPhone 4 with IOS 7.1 installed and just prior to getting this installed TuGo as I have no signal at home. When I call someone using TuGo I cannot be heard but when using the standard mobile signal (away fro...

Anonymous by Not applicable
  • 4674 Views
  • 11 replies
  • 0 kudos

My O2 App – v 5.0 launches today (14 October) for iOS

Dear all v. 5.0 of the MY O2 app for iOS is now available! Pay Monthly customers will be able to see a detailed breakdown of any recent incurred charges, details on their latest bill and look back at their last 6 months previous bills. The app is ava...

Anonymous by Not applicable
  • 3774 Views
  • 9 replies
  • 0 kudos

Resolved! I can't track my order for my new iPhone?

Hello, I'm a new O2 customer, and bought a iPhone 4s on Friday evening. When I come to track my order, the page just says 'Oops Sorry - Something seems to have gone wrong'. Any ideas? Also, I am apparently having to pay a £200 deposit, will I get thi...

Anonymous by Not applicable
  • 4156 Views
  • 4 replies
  • 0 kudos

Resolved! Data tethering on my iPhone

Starting to get really peeved with 02, my old contract would not allow data tethering ( hotspot ) so bit the bullet and updated to a new contract and guess what, still no hotspot.Been on the helpline waited 12 minutes and no response, just tried the ...

Anonymous by Not applicable
  • 8203 Views
  • 7 replies
  • 0 kudos

Resolved! Poor signal

Hi, I have recently moved into a new house. I get really poor signal throughout the house.Do O2 offer signal boosters, or is there any other ways to increase signal?Thanks

Anonymous by Not applicable
  • 3013 Views
  • 4 replies
  • 0 kudos

Resolved! PICTURE MESSAGE

HI,BIT NEW TO THIS,BUT I CAN`T SEND A PICTURE MESSAGE,IS THIS A SETTING ON MY IPHONE OR THROUGH O2? ANY HELP WOULD BE APPRECIATED

Anonymous by Not applicable
  • 4440 Views
  • 4 replies
  • 0 kudos

Resolved! Stock

Do you know when phones will come back into stock?

Anonymous by Not applicable
  • 2598 Views
  • 2 replies
  • 0 kudos

Good coverage - WHAT coverage?

Despite O2 coverage checker optimistically suggesting I have excellent coverage for calls I struggle to get and hold a signal at home, even outdoors and standing on a wall!! Either O2 should be more honest or admit they need to fix a problem around P...

Anonymous by Not applicable
  • 3636 Views
  • 9 replies
  • 0 kudos

Resolved! Complaint re unsolicited 'phone call from O2

Just answered a call from O2. There were 6 missed calls from this unknown to me Manchester tel no, which was a do not ring back no. Nobody left a message. The call I answered was about my contract. He spoke to me inappropriately, calling me 'darling'...

Anonymous by Not applicable
  • 3732 Views
  • 8 replies
  • 0 kudos

Resolved! Couldnt activate mobile data

everytime i want to go on the internet this message appears saying, couldnt activate mobile data. but i can still use wi-fi, ive gone on the mobile setting data and there isnt any setting there, wondered if anyone could help?

Anonymous by Not applicable
  • 3399 Views
  • 3 replies
  • 0 kudos