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DATA

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Anonymous
Not applicable

on ‎07-10-2013 20:50

on ‎07-10-2013 20:50

Wondering if someone can help me...

 

im on holiday right now in Spain.. my data/textes/calls got updated yesterday or today.. i get my bill through email today so i have a wee nosey.. then i come on to my account on the website (on laptop).. and its saying i have used all my data.. how is this possible when i havent touched my internet the whole time ive been here and everything that involes internet/data is switched off/signed out..

 

Thanks!

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perksie
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on ‎07-10-2013 21:45

on ‎07-10-2013 21:45

Please let us know the outcome on this.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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In response to perksie

on ‎07-10-2013 21:54

on ‎07-10-2013 21:54

just checked the website again and its all updated.. i havent gone over my 1GB =).. looks like it was just an error.. Thanks

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MI5
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on ‎07-10-2013 21:55

on ‎07-10-2013 21:55

I do wish they wouldn't do that !!!!! wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎07-10-2013 22:03

on ‎07-10-2013 22:03

LOL, you couldn't make it up could you? slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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on ‎07-10-2013 22:07

on ‎07-10-2013 22:07

Now get back to what you should be doing, enjoying your holiday!:smileyhappy:

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Anonymous
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In response to jonsie

on ‎08-10-2013 10:05

on ‎08-10-2013 10:05

@jonsie wrote:

Now get back to what you should be doing, enjoying your holiday!:smileyhappy:

I would have been the same tho, can't enjoy a holiday without data :o

 

grin

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Anonymous
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In response to MI5

on ‎08-10-2013 18:30

on ‎08-10-2013 18:30

yeah i wish theyde stop aswell lol!

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Anonymous
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In response to perksie

on ‎08-10-2013 18:30

on ‎08-10-2013 18:30

night mare lol!

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Anonymous
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In response to jonsie

on ‎08-10-2013 18:31

on ‎08-10-2013 18:31

thanks - home tomorrow =(

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