Connect iPad to personal data on Ipad Pro 2019

[yumzone]

Hi im sorry if this sounds like a silly question but how do i connect to the internet using  my data that i am paying for ie data on a sim card? 

I can connect to my internet at home and at my siters by connecting through wifi to our home hubs

What i can not figure out is how to connect to my internet when i am away from these devicers? ie the 3gb of data i am paying for each month ...

Sorry if this is a lame question but really need some advice?

I do hope you can help.

Regards

[Anonymous]

@yumzone @Go into your phone settings & turn on mobile data or enable data

[MI5]

@yumzone Check you have the correct apn settings.

See help here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

[yumzone]

Ive done that and all that happnes is the mobile data link goes green - that i presume means it is on ...

data plans   -o2 sim  is ticked but nothing is working ...

i havce done this away from home as well so it does not link up to somebody elses wifi

[MI5]

What does your apn say?

[jonsie]

If you orrect the APN settings it will probably be ok but if you still have problems call customer service to check what data bolt on you have. You need idata.

Guide: How to find help & contact O2 

[yumzone]

My APN mobile data says the following:

APN mobile.o2.co.uk

USERENAME: o2web

PASSWORD: ******* Should I know this PW?

Does this look correct?

Many thanks

[Anonymous]

@yumzone @If it’s set to green then it means data is on

[Cleoriff]

Posted to correct title

[MI5 · Accepted solution]

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@yumzone wrote:

My APN mobile data says the following:

APN mobile.o2.co.uk

USERENAME: o2web

PASSWORD: ******* Should I know this PW?

Does this look correct?

Many thanks

No they are wrong.

Reset the network settings or manually enter:

APN : idata.o2.co.uk  

Username : vertigo

Password : password