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Level 1: Joiner
Posts: 5
Registered: ‎05-07-2016
Accepted Solution

Connect iPad to personal data on Ipad Pro 2019

[ Edited ]

Hi im sorry if this sounds like a silly question but how do i connect to the internet using  my data that i am paying for ie data on a sim card? 

 

I can connect to my internet at home and at my siters by connecting through wifi to our home hubs

 

What i can not figure out is how to connect to my internet when i am away from these devicers? ie the 3gb of data i am paying for each month ...

 

Sorry if this is a lame question but really need some advice?

 

I do hope you can help.

 

Regards

Anonymous
Posts: 0

Re: connect iPad%20to%20personal%20data

@yumzone @Go into your phone settings & turn on mobile data or enable data

Posts: 88,165
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: connect iPad%20to%20personal%20data

@yumzone Check you have the correct apn settings.

See help here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 5
Registered: ‎05-07-2016

Re: connect iPad%20to%20personal%20data

Ive done that and all that happnes is the mobile data link goes green - that i presume means it is on ...

 

data plans   -o2 sim  is ticked but nothing is working ...

 

i havce done this away from home as well so it does not link up to somebody elses wifi

Posts: 88,165
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: connect iPad%20to%20personal%20data

What does your apn say?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: connect iPad%20to%20personal%20data

If you orrect the APN settings it will probably be ok but if you still have problems call customer service to check what data bolt on you have. You need idata.

Guide: How to find help & contact O2 

Level 1: Joiner
Posts: 5
Registered: ‎05-07-2016

Re: connect iPad%20to%20personal%20data

My APN mobile data says the following:

 

APN mobile.o2.co.uk

USERENAME: o2web

PASSWORD: ******* Should I know this PW?

 

Does this look correct?

 

Many thanks

 

 

Anonymous
Posts: 0

Re: connect iPad%20to%20personal%20data

@yumzone @If it’s set to green then it means data is on

Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: Connect iPad to personal data on Ipad Pro 2019

Posted to correct title

*The Game Is On*


Posts: 88,165
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: connect iPad to personal data

[ Edited ]

@yumzone wrote:

My APN mobile data says the following:

 

APN mobile.o2.co.uk

USERENAME: o2web

PASSWORD: ******* Should I know this PW?

 

Does this look correct?

 

Many thanks

 

No they are wrong.

Reset the network settings or manually enter:

 

APN : idata.o2.co.uk  

Username : vertigo

Password : password

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)