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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9099 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382296 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Service Status

https://www.apple.com/uk/support/systemstatus/ If you are experiencing any issues with services on your Apple device it might be worthwhile checking the above if restarting your Apple device doesn't help as a great deal of what you experience on an A...

Anonymous by Not applicable
  • 1205 Views
  • 3 replies
  • 1 kudos

Resolved! Personal hotspot

My personal hotspot doesn’t connect with anything

Mark391 by Level 1: Joiner
  • 1210 Views
  • 5 replies
  • 0 kudos

Resolved! IPad in Europe by switching to business plan?

I complained in an O2 store today that the iPad cellular cannot be used in Europe, unlike a 3 sim. The rep said I could use a sim in Europe eg France but I had to switch to a small business user for the period and then cancel. Can anyone confirm and ...

mark245 by Level 1: Joiner
  • 1301 Views
  • 5 replies
  • 0 kudos

Resolved! IMEI

Hi I'm currently on holiday and broken my phone and need the IMEI number to make a insurance claim can you help with this?

Resolved! Apple Watch SIM only

Hi. Was wanting to know if O2 offer a sim only deal for Apple Watch. I am an o2 pay monthly customer with apple 8. I have bought an Apple Watch direct from Apple. I am aware other networks offer this but would prefer to remain with o2. Thanks

Lisaluu36 by Level 1: Joiner
  • 15969 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone 7 wont come back on

Hello. My Iphone 7 crashed and now it won't come back on. I have tried pushing the volume button and power button together and nothing is happening. I have insurance on my iphone I just don't know what to do. Thanks

Swapping sim

Hi there just got a second hand iPhone 7 Plus that is locked to o2 , put my o2 sim in from my other phone and o2 network shows in top left hand side, but I can’t unlock the phone. Any ideas. Thanks Martin

Bimmy by Level 1: Joiner
  • 1547 Views
  • 3 replies
  • 0 kudos

iOS 12.4 available

iOS 12.4 is now available & possibly the last major update before the iOS 13 release In September. iOS 12.4 introduces iPhone migration to directly transfer data from an old iPhone to a new iPhone, and improves the security of your iPhone or iPad.

Anonymous by Not applicable
  • 1931 Views
  • 2 replies
  • 1 kudos

Resolved! No service

no service on my iphone. tried all the usual ie remove and clean sim etc. Any ideas

Anonymous by Not applicable
  • 33507 Views
  • 20 replies
  • 0 kudos