
on 11-10-2013 19:32
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on 11-10-2013 19:32
Solved! Go to Solution.
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on 11-10-2013 21:25
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on 11-10-2013 21:25
If you believe it was O2 then contact them.
O2 Customer Services. 202 for Contract >4445 for PAYG>8002 for Business.
To investigate.
Hope all goes well.
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on 11-10-2013 19:38 - last edited on 13-06-2017 16:01 by MercedesS
Hi,
I think you have had a cold call from one of O2's partners and not O2 themselves.
We are customers here two apart from a couple of site staff.
If your using iOS7 then you can also opt to block this number too.
You could check in your Myo2 to see what your preferences, list of options on the left, choose My Choices or write to O2 to remove yourself from this type of cold call again.
Telefónica UK Limited
Correspondence Department
PO BOX 694
Winchester
SO23 5AP
From O2's T&C.
21.4 You also agree to the information described in paragraph 21.3 being used, analysed and assessed by us and the other parties identified in paragraph 21.3 and selected third parties for marketing purposes including amongst other things to identify and offer you by phone, post, the Network, your Mobile Phone, email, text (SMS), media messaging, automated dialling equipment or other means, any further products, services and offers which we think might interest you. If you don’t want your details to be used for marketing purposes, please write to us c/o The Data Controller, Telefónica UK Limited 260 Bath Road, Slough, SL1 4DX or through the ‘Contact Us’ section of our Website. You’ll need to tell us your full name, address, account number and Mobile Phone number. For details on how we use your information please refer to our Privacy Policy on our Website.
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on 11-10-2013 20:37

on 11-10-2013 21:25
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on 11-10-2013 21:25
If you believe it was O2 then contact them.
O2 Customer Services. 202 for Contract >4445 for PAYG>8002 for Business.
To investigate.
Hope all goes well.
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on 11-10-2013 22:26
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on 11-10-2013 22:26
@Anonymous wrote:
The chap introduced himself as from O2.
I doubt that very much, more likely an O2 authorised partner, but you need to be careful with them.
If you have the number they used we could check.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 12-10-2013 02:01
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on 12-10-2013 02:01
It's quite probably an unsolicited call from either a partner or someone proporting to be from O2. There have been quite a few reports on here about this. Best practice is just to hang up on them. I have received calls from a Liverpool number and a Manchester number about upgrading and they are not from O2 directly.
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on 12-10-2013 15:30
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on 12-10-2013 15:41
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on 12-10-2013 15:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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12-10-2013 18:30 - edited 12-10-2013 18:30
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12-10-2013 18:30 - edited 12-10-2013 18:30
Possibly E2Save on behalf of CPW, who are O2 Partners.
This is not a number we have seen here before.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

