Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Anonymous
Posts: 0
Accepted Solution

Changing direct debt details

Can you please tell me how i can change direct debt details on the 02 website?

I would like to change it in to my daughters details so it comes from her own bank. 

Posts: 16,395
Topics: 293
Kudos: 1,845
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Changing direct debt details

log in to myo2 http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 89,258
Topics: 536
Solutions: 11,655
Registered: ‎04-04-2012

Re: Changing direct debt details

Go to the bills section of your MyO2 http://www.o2.co.uk/myo2 and scroll down to payment details.
You need the phone associated with the account to set up a pin the first time you do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Changing direct debt details

[ Edited ]

Hello @Anonymous, welcome to the O2 community!

Did you follow @MI5 and @adamtemp64 advice and change your details?

It could be great if you let us know Feedback 

 

More info about Direct Debit under the O2 help pages hereSmiley Happy

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community