Can I insure my sons phone online

[Anonymous]

My son dropped his phone into the pool, we have put it in rice and it is still not working , I wanted to know if I could pay to insure his phone online , or would in have to go to apple , o2 or would in have to buy him a new phone 

[Cleoriff]

If you are thinking of trying to insure the phone you dropped in the pool then obviously you can't do that now.

You will have to try and get the phone repaired first (if it is repairable) You can buy phone insurance online. There are many others better than O2 You need to shop around really

This is O2 insurance if you want to look at that

https://www.o2.co.uk/shop/insurance/mobile-insurance

Many people find their banks offer mobile phone insurance

[Anonymous]

What if the phone can't be repaired 

[Cleoriff]

Hi @Anonymous

Then sadly it looks as if it will need replacing. How old is the phone and is it an iPhone?

[Anonymous]

He is on a 24 month contract and he has had it for a year and its a iphone5s

[jonsie]

You might be able to get an out of warranty replacement for around £149 from Apple. Not sure if water damaged phones qualify though. Check on the Ap[ple website.

[Anonymous]

So I have to pay £149 for a warranty

[Cleoriff]

Then give Apple a ring....https://www.apple.com/uk/contact/

You may be able to get a refurbished phone. As it is 12 months old it is out of warranty. It wouldnt have been covered for water damage anyway

[Cleoriff]

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@Anonymous wrote:

So I have to pay £149 for a warranty

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No you would be paying that for the phone which has no warranty. You would need to insure that. As I said in my last post...give Apple a ring from the link I gave

[Anonymous]

When I go to tell them that he's dropped his phone in the pool what would they say, wouldn't it have to be working for me to insure it or can it be broken