Caller can’t hear me on voice calls

Kate15 · ‎28-06-2021

Hi, I have been having a lot of problems with o2 signal on my iPhone 11 but I have now got a new problem where the person I am calling or who is calling me (happening with lots of different numbers) cannot hear me at all. I can hear them clearly and this is happening when I’m on wifi calls too. Any ideas how to sort this please?

MI5 · ‎28-06-2021

@Kate15

Contact Apple to run a diagnostic check on your phone.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎29-06-2021

Hi @Kate15 did you manage to find out what the issue was?

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