Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Caller can’t hear me on voice calls

Hi, I have been having a lot of problems with o2 signal on my iPhone 11 but I have now got a new problem where the person I am calling or who is calling me (happening with lots of different numbers) cannot hear me at all. I can hear them clearly and ...

Resolved! E-Sim

Purchased a pay monthly sim followed by an esim for my Apple Watch. Was told the data would get used from my pay monthly sim. Trying to set up esim for my watch but only giving me the option to pay extra £5 for this. Any ideas please?

Resolved! Phone case for iPhone SE

I am looking to buy a new case for my phone online. What is the difference between iphone SE and iPhone SE 2020 please?

Resolved! A

Hi, i just received a phone call saying I need to update/renew my account, can you help?

Student discount on iPhone 12

Will student discounts eventually become available for airtime refresh plans for iPhone 12?Many thanks

Resolved! my iphone 11 max has frozen

my i phone 11 has frozen. can anyone help. cant switch off or do anything?

Resolved! Caller not hearing ringtone

I recently got an Apple Watch 4 cellular. Since then when people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connecting or not and often hang up before I get a chance to answer. Any clues as ...

Resolved! 5G

I have a 5G apple but not been able to connect anywhere yet to O2 5G.

Resolved! Unauthorised iTunes purchases from minor

Hi can any one please tell me is there any chance of getting a refund after your child has been buying things on iTunes with out my permission and now my bill is nearly £200! Need help

Resolved! Sim Swap not succeed after 24 hrs

I tried to swap to a micro sim card yesterday afternoon 4pm. My old sim card died later last night. But my new sim card is still not working yet. My number has not been recognized for over 12 hrs. Is this due to the net work problem? Has any body els...

O2

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